Reviews

Very poor service

I had the worst experience with this movers and packers company. They promised delivery within 9 days, but my household items arrived after 17 days. After opening the boxes, I discovered that many valuable items were missing and clearly stolen from inside my cartons.

My children’s expensive toys, a Bluetooth speaker, 4–5 watches, an egg boiler, and several new items are missing. Some boxes were even opened and repacked. The toys were in a transparent box, but what about the sealed carton boxes? This proves someone from the company handled and stole items during transport or storage.

I paid the full courier and shifting charges in advance, which was my biggest mistake. Now the person responsible, Vikaas, is not taking proper responsibility. Whenever I complain, he says things like “I will ask the workers” or “we will check the godown,” but after that there is no proper response or solution. Later he simply said, “This has never happened before, how did it happen now?” instead of helping me or compensating for the loss.

Because of this company and their careless behavior, I suffered a huge financial loss and mental stress. My children are upset because their toys are gone, and I have received nothing in return. I strongly request everyone to be careful and never trust this company with your belongings.

Hello ABC,

I hope this message finds you well. I am writing to request an urgent update regarding my items, which were handed over to your team on 6th March 2025.

Till now, I have not received any confirmation about whether my items have been dispatched. Additionally, no docket number has been provided for tracking purposes. I have tried contacting your team members, Vikash and VS, multiple times, but unfortunately, my calls have not been answered.

I am genuinely concerned about the status and safety of my belongings. I have been trying to reach out for updates, but there has been no response, which is quite stressful.

For your reference, I am attaching the bill with all the relevant details.

I kindly request you to provide me with the following details by today:

Confirmation of whether my items have been dispatched.

The current location of my items.

The docket number or tracking information.

Please consider this as an urgent request. If I do not receive a proper update by the end of the day, I will be compelled to file a formal complaint regarding the service.

You can reach me at 8003749629.

I hope for your prompt cooperation in resolving this matter.